Valet Parking

By: Maria (View Profile)

When leaving my car at valet parking at the Sheraton Gateway Hotel by Los Angeles International Airport, I was given a ticket. When I retrieved my car later, it was dark and rainy. The next morning I saw the fresh dent on my right front bumper.

I won’t go into detail as to how and why I know the dent was put there by valet parking, but when I put in a claim to the company, I received a letter from Claim Services of Nashville, Tennessee telling me that my claim was denied because the dent was pre-existing and marked on the ticket when my car was first delivered to them. No marks were made on this ticket when given to me. In fact, I have since observed that this practice is never done. They must be added after a claim is made.

Beware Valet Parking.

I hope you can investigate matters such as this one. 

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posted: 12.12.2007
Monique Peterson
Maria, I hope you continue to pursue this with your insurance company and the managers of the questionable establishment. A similar thing happened to a friend of mine who brought his motorcycle in for repair, and they took it for a joy ride and got a ticket that affected my friend's insurance. He fought and won, but after much red tape and many headaches. At the very least, I hope your story serves as a reminder for others to cover their bases up front!
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